The Office of the Complaints Commissioner

Final Reports

 

Report Number & Issue Date FSA ResPonse
THE FSA HAS INFORMED US THAT AS FROM 24 JUNE 2008 IT WILL NOT NECESSARILY POST A RESPONSE IN EVERY CASE.
 
2012  
GE-L01334 - 24 November. Published on 5 January 2012  
GE-L01328 - 23 November. Published on 5 January 2012  
GE-L01336 - 23 November. Published on 5 January 2012  
2011  
GE-L01326 - 31 October. Published on 24 November 2011  
GE-L01330 - 31 October. Published on 24 November 2011  
GE-L01312 - 10 October. Published on 8 November 2011  
GE-L01289 - 14 September. Published on 13 October 2011  
GE-L01305 - 12 September. Published on 6 October 2011  
GE-L01273 - 19 August. Published on 15 September 2011  
GE-L01298 - 22 July. Published on 30 August 2011  
GE-L01294 - 22 July. Published on 30 August 2011  
GE-L01256 - 20 July. Published on 30 August 2011  
GE-L01247 - 15 July. Published on 26 August 2011 Response
GE-L01236 - 30 June. Published on 28 July 2011  
GE-L01038 - 30 June. Published on 28 July 2011  
GE-L01265 - 29 June. Published on 28 July 2011  
GE-L01242 - 29 June. Published on 28 July 2011  
GE-L01054 - 28 June. Published on 28 July 2011  
GE-L01268 - 7 June. Published on 5 July 2011  
GE-L01234 - 7 June. Published on 5 July 2011  
GE-L01233 - 7 June. Published on 5 July 2011  
GE-L01231 - 23 March. Published on 21 April 2011  
GE-L01226 - 9 March. Published on 5 April 2011  
GE-L01166 - 3 March. Published on 24 March 2011  
GE-L01215 - 7 February. Published on 10 March 2011 Response
GE-L01210 - 7 February. Published on 4 March 2011  
GE-L01221 - 14 January. Published on 11 February 2011  
GE-L01209 - 23 December. Published on 21 January 2011  
GE-L01213 - 23 December. Published on 21 January 2011  
2010  
GE-L01181 - 26 November. Published on 15 December 2010  
GE-L01190 - 25 October. Published on 16 November 2010  
GE-L01160 - 25 October. Published on 16 November 2010  
GE-L01184 - 30 September. Published on 9 November 2010  
GE-L01125 - 20 September. Published on 14 October 2010  
GE-L01147 - 21 July. Published on 13 August 2010  
GE-L01140 - 23 July. Published on 13 August 2010  
GE-L01098 - 1 June. Published on 25 June 2010  
GE-L01092 - 12 May. Published on 11 June 2010  
GE-L01111 - 11 May. Published on 3 June 2010  
GE-L0905 - 19 March. Published on 29 April 2010 Response
GE-L01096 - 10 March. Published on 6 April 2010  
GE-L01009 - 29 January. Published on 26 February 2010  
GE-L01079 - 19 January. Published on 23 February 2010  
GE-L01084 - 21 January. Published on 11 February 2010  
GE-L01078 - 21 January. Published on 11 February 2010  
GE-L01071 - 21 January. Published on 11 February 2010  
GE-L01045- 30 December. Published on 29 January 2010  
2009  
GE-L01049- 30 November. Published on 16 December 2009  
GE-L01055- 4 November. Published on 27 November 2009  
GE-L01037- 9 September. Published on 2 October 2009  
GE-L0969- 24 July. Published on 3 September 2009  
GE-L01013- 7 July. Published on 5 August 2009  
GE-L0888 - 9 June. Published on 7 July 2009  
GE-L0998 - 30 April. Published on 3 June 2009  
GE-L0990 - 14 April. Published on 1 June 2009 Response
GE-L0973 - 20 March. Published on 16 April 2009  
GE-L0931 - 19 January. Published on 17 February 2009  
GE-L0837 - 19 January. Published on 17 February 2009  
GE-L0944 - 20 January. Published on 13 February 2009  
GE-L0918 - 5 December. Published on 5 January 2009  
2008  
GE-L0885 - 2 December. Published on 19 December 2008  
GE-L0904 - 10 October. Published on 1 December 2008  
GE-L0891 - 24 October. Published on 1 December 2008  
GE-L0731 - 1 September. Published on 1 October 2008  
GE-L0876 - 18 August. Published on 1 September 2008  
GE-L0831 - 18 July. Published on 11 August 2008  
GE-L0789 - 4 June. Published on 4 July 2008  
GE-L0811 - 9 May. Published on 6 June 2008 Response
GE-L0841 - 15 April. Published on 9 May 2008 Response
GE-L0836 - 6 March. Published on 4 April 2008 Response
GE-L0834 - 26 February. Published on 20 March 2008 Response
GE-L0785 - 20 February. Published on 19 March 2008 Response
GE-L0812 - 20 December. Published on 23 January 2008 Response
GE-L0778 - 19 December. Published on 21 January 2008 Response
2007  
GE-L0758 - 12 November. Published on 11 December 2007 Response
GE-L0777 - 28 September. Published on 19 October 2007 Response
GE-L0707 - 4 June. Published on 3 July 2007 Response
GE-L0722 - 17 May. Published on 15 June 2007 Response
GE-L0721 - 17 May. Published on 15 June 2007 Response
GE-L0676 - 19 April. Published on 11 May 2007 Response
GE-L0715 - 11 April. Published 26 April 2007 Response
GE-L0652 - 13 April. Published 26 April 2007 Response
GE-L0706 - 21 February. Published 20 March 2007 Response
GE-L0702 - 23 February. Published 15 March 2007 Response
GE-L0695 - 30 January. Published 12 February 2007 Response
GE-L0697 - 30 January. Published 12 February 2007 Response
2006  
GE-L0674 - 3 November. Published 1 December 2006 Response
GE-L0675 - 20 October. Published 15 November 2006 Response
GE-L0649 - 14 September. Published 2 October 2006 Response
GE-L0659 - 14 September. Published 2 October 2006 Response
GE-L0658 - 12 September. Published 2 October 2006 Response
GE-L0668 - 24 August. Published 19 September 2006 Response
GE-L0653 - 14 July. Published 17 August 2006 Response
GE-L0632 - 4 July. Published 1 August 2006 Response
GE-L0637 - 19 June. Published 20 July 2006 Response
GE-L0603 - 16 May. Published 16 June 2006 Response
GE-L0317 - 18 April. Published 19 May 2006 Response
GE-L0559 - 15 March. Published 18 April 2006 Response
GE-L0552 - 14 March. Published 18 April 2006 Response
GE-L0479 - 24 February. Published 24 March 2006 Response
GE-L0477 - 24 February. Published 24 March 2006 Response
GE-L0476 - 24 February. Published 24 March 2006 Response
GE-L0475 - 24 February. Published 24 March 2006 Response
GE-L0469 - 24 February. Published 24 March 2006 Response
GE-L0464 - 24 February. Published 24 March 2006 Response
GE-L0598 - 8 February. Published 15 March 2006 Response
GE-L0594 - 17 February. Published 10 March 2006 Response
GE-L0580 - 20 December 2005. Published 1 February 2006 Response
2005  
GE-L0536 - 3 October. Published 1 November 2005 Response
GE-L0537 - 6 October. Published 1 November 2005 Response
GE-L0544 - 27 September. Published 1 November 2005 Response
GE-L0541 - 5 October. Published 1 November 2005 Response
GE-L0521 - 20 July. Published on 27 September 2005 Response
GE-L0528 - 2 August. Published on 9 September 2005 Response
GE-L0483 - 25 July. Published on 1 September 2005 Response
GE-L0529 - 20 July. Published on 30 August 2005 Response
GE-L0514 - 27 May. Published on 29 June 2005 Response
GE-L0080 - 2 June. Published on 21 June 2005 Response
GE-L0504 - 20 May. Published on 21 June 2005 Response
GE-L0501 - 20 May. Published on 21 June 2005 Response
GE-L0440 - Final Report issued 30 March 2005 Response
GE-L0474 - Final Report issued 14 February 2005 Response
GE-L0468 - Final Report issued 8 March 2005 Response
GE-L0200 - Final Report issued 7 February 2005 Response
GE-L0161 - Final Report issued 7 February 2005 Response
GE-L0287 - Final Report issued 1 February 2005 Response
GE-L0352 - Final Report issued 31 January 2005 Response
GE-L0332 - Final Report, issued 31 January 2005 Response
GE-L0307 - Final Report issued 31 January 2005 Response
GE-L0208 - Final Report issued 7 January 2005 Response
2004  
GE-L0388 - Final Report issued 22 December 2004 Response
GE-L0153 - Final Report issued 2 December 2004 Response
GE-L0176 - Final Report issued 10 November 2004 Response
GE-L0320 - Final Report issued 1 September 2004 Response
GE-L0295 - Final Report issued 1 September 2004 Response
GE-L0254 - Final Report issued 1 September 2004 Response
GE-L0341 - Final Report issued 1 September 2004 Response
GE-L0337 - Final Report issued 1 September 2004 Response
GE-L0195 - Final Report issued 1 September 2004 Response
GE-L0009 - Final Report issued 1 September 2004 Response
GE-L0251 - Final Report issued 31 August 2004 Response
GE-L0188 - Final Report issued 17 August 2004 Response
GE-L0114 - Final Report issued 7 June 2004 Response
GE-L0252 - Final Report issued 24 May 2004 Response
GE-L0178 - Final Report issued 31 March 2004 Response
GE-L0037 - Final Report issued 31 March 2004 Response
2003  
GE-L0097 - Final Report issued 22 December 2003 Response
GE-L0147 - Final Report issued 14 November 2003 Response
GE-L0073 - Final Report issued 10 September 2003 Response
GE-L0068 - Final Report issued 10 September 2003 Response
GE-L0062 and GE-L0122 - 27 June 2003 Response
GE-L0089 - Final Report issued 7 May 2003 Response
GE-L0067 - Final Report issued 30 March 2003 Response
GE-L0059 - Final Report issued 27 March 2003 Response
GE-L0035 - Final Report issued 25 March 2003 Response
GE - L0008 - Final Report issued 16 April 2002 Response